Delivery & Shipping Policy
Last updated: October 2026
Not applicable to our business
Taqeem is a software-as-a-service product delivered entirely online. We do not sell, ship, or deliver any physical goods. This policy is published for clarity and completeness.
How our service is delivered
Purchases give you access to Taqeem's software through your web browser. There is no physical product to dispatch, and therefore no delivery time, courier, or freight charge.
When access begins
- Pro passes (30 or 365 days) — access begins immediately after successful payment and ends when the pass expires. There is no renewal.
- Cash-voucher payments — access begins when the voucher is redeemed, not when it is issued.
- Paid assessment retries — access to the retry begins immediately after successful payment.
Requirements on your side
A modern web browser and a stable internet connection are required. Assessments additionally require a webcam and screen-sharing permission. If your browser or device prevents an assessment from running, contact us via our Support page.
Failed delivery
Because delivery is instantaneous and online, a "failed delivery" would mean a technical fault preventing access. If that happens, email support@taqeem.tech. Refunds for charges affected by our fault are covered by our Refund & Cancellation Policy.